Thank you for visiting our website and your interest in our company and what we do. Protecting your
personal data is important to us. The following text describes which personal data we collect,
how we process it, and what rights you have in connection with your personal data. These provisions apply
whenever you visit our website or use our services, including events, which refer or include a link to
this data protection information. Any further information that may be provided to you regarding the
processing of personal details will apply in addition to these provisions.
The party responsible for processing your data (the “data controller”) is:
We collect and process your data only if we have obtained your permission to process it, or if processing
is permitted by law. We guarantee that we use all incoming data only for its intended purpose.
Use of data based on legitimate interests via cookies
Use of data based on legitimate interests via cookies
When you visit our website, we save the following data that your browser transmits to us: your IP address
or the IP address of your Internet Service Provider; the website that directed you to us; the type of
browser you use; your operating system and platform; the pages that you called up at
https://www.transnetbw.de; and the dates and times you accessed them. This log data is necessary for
technical purposes; we process it, in addition to information about the search expressions you used and
the time spent on individual web pages, without reference to the identity of the user or other profiling,
on the basis of Art. 6 para 1 (f) GDPR and only to the extent necessary for us to perform statistical
analyses for our business, for security and to optimise our online content. This helps to manage the
connection while you visit websites and to save your settings so you can use our website more easily. Our
legitimate interest is derived from the above purposes.
If an IP address is saved, it will be deleted or anonymised after no more than seven days. It is
essential for this data to be collected and stored in log files when the website is used. Some functions
on our website will not work without the use of these cookies, and it would not otherwise be possible to
offer them. Users therefore have no right of objection in this regard.
Use of data based on your consent
If you make use of elements on our website that require registration or explicitly require your
details to be entered, additional data will be saved. Personal details such as your name,
address, telephone number and e-mail address are saved only when you provide them to us
voluntarily, as part of a registration process, for example, or for a survey, to execute a
contract, or to order information material or display a newsletter, or if you otherwise actively
make contact with us, e.g. via e-mail. In other words, it is entirely your decision whether you
make any details available to us, and which details you choose to provide. You will find advice
about this in the following text.
In addition to the use of cookies required for technical purposes, which is legally allowed on
the basis of our legitimate interest, we make use of other cookies when you visit our website so
we can make more personalised services available to you. Cookies are small text files that a web
server can send to your computer, which means particular information is fed back to the entity
that set the cookie.
You can use your browser settings to configure cookies to suit your own requirements. You can
also refuse permission to set cookies that are not vitally necessary. The cookies are deleted
at the end of a predetermined period. Cookies from Google Analytics used on our website are
stored for a maximum of two years.
This website uses Google Analytics, a web analysis service of Google Inc. (“Google”).
Google Analytics uses cookies, which are stored on your device and enable analysis of how you
use the website. The information collected by the cookie concerning your use of this website is
normally transferred to a server of Google in the US and is stored there. If IP anonymisation is
activated on this website, however, Google will first truncate your IP address within the
member countries of the European Union or the other signatory countries to the Agreement on the
European Economic Area. Only in rare instances is the full IP address transferred to a Google
server in the US and truncated there. IP anonymisation is active on this website.
On our behalf, Google will use this information to evaluate your use of this website to draw up
reports about website activity and to perform additional services for us as the website operator
in connection with your use of the website and the Internet as a whole. The IP address
transmitted from your browser in connection with Google Analytics will not be linked with any
other data held by Google.
The underlying legal principle is the declaration of consent that you give via our cookie
consent banner when you access this website (Art. 6 para 1 (a), 7 GDPR). You may revoke your
agreement at any time with future effect. Click this link to revoke your agreement and prevent
Google Analytics from recording data via this website in future. This will save an opt-out
cookie on your device. Note that the opt-out cookie will only work in the browser in which it is
set. And if you delete cookies from your browser, you will need to click this link again.
Alternatively, you can stop cookies from being saved by adjusting the settings on your browser
software. You can also prevent the data generated by the cookie relating to your use of the
website (including your IP address) from being collected for and processed by Google by
downloading and installing the browser plugin available from this link:
http://tools.google.com/dlpage/gaoptout.
To embed videos on our website, we use a service from YouTube LLC, 901 Cherry Avenue, San Bruno,
CA 94066, USA. The videos are stored at http://www.YouTube.com, and can be played directly from
our website. Videos are all embedded in “expanded data protection mode”, which means no data is
saved about you as a user of YouTube unless you press Play. While YouTube does, however, make
contact with the Google service Double Click, it asserts that no data is saved in this process.
Only when you play the videos does YouTube store your IP address and the fact that you have
viewed them. If you are logged in to YouTube, this information will also be associated with your
YouTube user account. If you do not want this to happen, you must log out from your YouTube
account before playing the video. We have no influence over the collection and processing of
data by YouTube. See YouTube’s own data protection statement at
www.google.de/intl/de/policies/privacy for further information about how YouTube processes data.
Registration
If you are legally obliged to supply information to TransnetBW regarding the reallocation charge and you
log in to the energy industry portal, we will process your data solely for the purposes of our commercial
relationship. When you register on our online platform, you will be advised which information must be
supplied. You decide whether to provide any further details in addition to these. Details regarding third
parties may be provided only with their permission or when otherwise permitted by law.
User profiles are not public and cannot be viewed by other users. When you terminate your registration or
delete your profile, you are responsible for saving your data; we are entitled to permanently delete all
user data saved during the term of the agreement unless legal or contractual archiving obligations
dictate otherwise.
TransnetBW will disclose your personal data only if and to the extent that this is legally required.
Making Contact
If you contact us using a form on www.transnetbw.de, this will use 128-bit encryption as a matter of
course. If you use your private e-mail account rather than the TransnetBW forms that are secured with
128-bit SSL encryption, please note that you must ensure your own security measures are in place to
guarantee the security of your transmission.
We therefore recommend you use the encrypted TransnetBW forms. If the form is not encrypted, this will be
the result of a technical problem, and we cannot assume liability for the security of your data
transmission. The closed “lock” symbol in your browser window will show whether the form is encrypted.
The legal basis for data processing is Art. 6 para 1 (a) GDPR. The data that you send us with your enquiry
is saved for the purpose of processing your enquiry, and will be deleted once the result has been
achieved.
Newsletter services
If you subscribe to a TransnetBW newsletter, we will regularly contact you with the latest information
about our projects and services. To subscribe to the newsletter, you must provide us with a valid e-mail
address and register to receive the newsletter. We will then check your e-mail address to determine
whether you have access to the specified e-mail account (known as a “double opt-in process”). We will
use your e-mail address only to send our newsletter, and will not disclose it to third parties. If you
register for our newsletter, we will log your IP address and the date and time of registration for the
record. The data collected when you order the newsletter will not be combined with other data collected
via our website unless you give us your approval to do so. The legal basis for data processing is your
voluntarily given approval to receive the newsletter, as per Art. 6 para 1 (a) GDPR. If you no longer want
to receive the newsletter, you can withdraw your agreement with future effect at any time by clicking on
the link provided.
The data that is collected in connection with the newsletter will be deleted no later than three years
following the end of the year in which you register.
Recipients of your personal data
We treat your data as confidential. Within TransnetBW, only the departments and employees that need your
data for the above purposes are given access to your data.
We disclose personal data to third parties only if this is necessary for the above purposes, legally
permitted, or if you have given your prior agreement. If service providers are brought in to assist with
the performance of our obligations, e.g. specialists in analysis or the destruction of documents and
data media, the performance of such contracts will be subject to the stringent conditions of Art. 28 et
seq. GDPR.
Links
TransnetBW GmbH websites may contain links to other providers that are not covered by our provisions on
data protection.
Security
TransnetBW GmbH has state-of-the-art technical and organisational security measures in place to protect
the data that has been supplied to us against accidental or deliberate manipulation, loss, destruction
or access by unauthorised parties. Our security measures are constantly being improved in line with
technological developments.
Children
We expressly encourage parents or guardians to monitor their children’s online activities. Unless they
have permission from their parents or guardians, children should not send personal details to us.
We do not request personal details from children, do not deliberately gather such details, and do not
disclose them to third parties without authorisation.
User rights and deletion of data
You are entitled to receive, at no cost, information about the personal details about you that are
saved in our system as per Art. 15 GDPR. You also have the right to correct inaccurate
details (Art. 16 GDPR), to restriction of processing (Art. 18 GDPR), and to deletion of your personal data
(Art. 17 GDPR). You may also withdraw any consent at any time with future effect.
If we process your data on the basis of legitimate interests (Art. 6 para 1 (f) GDPR) or to perform a
task in the public interest (Art. 6 para 1 (e) GDPR), or if your particular situation gives rise to
grounds opposing such processing, you have the right to object to processing of your data in accordance
with Art. 21 para 1 GDPR.
Pursuant to Art. 21 paras 2 and 3 GDPR, you have the unrestricted right to object to any form of
processing for the purposes of direct marketing.
If there are grounds to assume data is being processed illegally, you are entitled to lodge a complaint
with the competent supervisory authority.
Updates to this data protection statement
This data protection statement will be updated if TransnetBW GmbH introduces new products or services or
changes its Internet procedures, or in response to changes in security technology relating to the Internet
and electronic data processing. We will publish any such changes here. Older versions can also be found
here:
Data protection statement, Version 2.1
Data protection statement, Version 2.0